Our HealthPulse for Primary Care solution helps organisations like yours to increase revenue, reduce operating costs, and enhance patient experience.
Healthcare providers are unlocking value with HealthPulse
From appointment scheduling to patient follow-ups, there are numerous hidden opportunities to enhance value in primary care organisations. We seamlessly integrate data from your Electronic Health Records (EHR), appointment booking systems, patient management software, and other related platforms, covering areas such as patient intake, treatment documentation, and billing processes. Our process intelligence uncovers opportunities for improved efficiency, elevated service levels and standardisation across clinics. Enable your clinics to reach new levels of performance with HealthPulse.
Empower your clinics to proactively monitor and improve performance at every level
Optimse workforce capacity to efficiently meet demand and performance levels
Model the impact of changes to staffing levels and work practices
Monitor and analyse changes in demand and referral patterns
Improve communication and engagement by securely sharing dashboards internally or externally
Gain valuable insights into scheduling and appointment practices, optimising your scheduling processes for increased efficiency
Understand the forces that are driving the profitability of your clinics
Monitor and compare step by step performance across different parts of your organisation
HealthPulse gives us absolute visibility of performance from individual clinics to a regional view we never previously had. As well as the outputs from each clinic, we can also compare each clinic's processes and inner workings with precision. This has been vital in helping us to redesign and standardise processes, improve operational efficiency and identify opportunities to share capacity between sites. HealthPulse has been instrumental in significantly improving our patients' wait times.”
“HealthPulse enhances our organisational visibility, providing a deeper understanding of our performance. It has supported us to standardise processes, deliver improvements, and collaborate across the Northern Region radiology clinics with greater precision and effectiveness than ever before. The detail that process mining gives us has highlighted areas of repetition and inefficiency, allowing us to refine and improve.”
“One of the biggest challenges in management is that we are often presented with dashboards without understanding the processes that occur behind the scenes. I like to use the 2D vs 3D analogy to highlight the missing layers of information.
HealthPulse solves this pain point by providing complete transparency over our key value chain activities. We are now able to break down these activities into specific and measurable processes based on patient and referrer touchpoints within our business. This allows us to optimise their experiences and expectations, which in return achieves referrer satisfaction, resulting in enhanced operational and growth opportunities.”
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