Our HealthPulse for Pharmacy solution helps organisations like yours to increase productivity, reduce operating costs, and enhance patient experience.
Healthcare providers are unlocking value with HealthPulse
From prescription processing to patient counselling, there are numerous hidden opportunities to enhance value in pharmacy organisations. We seamlessly integrate data from your Pharmacy Management Systems, Electronic Health Records (EHR), dispensing systems, and other related platforms, covering areas such as inventory management, patient interactions, prescription fulfilment, and billing services. Our process intelligence will unveil critical insights to your teams, presenting opportunities for improved efficiency and productivity, and elevated service levels. Enable your pharmacies to reach new levels of performance with HealthPulse.
Empower your teams to proactively monitor and improve performance at every level
Optimise workforce capacity to efficiently meet demand and performance targets
Model the impact of changes to roster configuration, staffing levels and changes to workflow
Monitor and analyse changes in demand and prescription patterns
Gain a comprehensive understanding of productivity levels across every step of your workflow
Gain deep insights into inventory trends, usage patterns, and replenishment cycles
Analyse pharmacy workflow alignment to clinical pathways, enhancing efficiency and accuracy in patient care
Monitor and compare step by step performance across pharmacies
HealthPulse gives us absolute visibility of performance from individual clinics to a regional view we never previously had. As well as the outputs from each clinic, we can also compare each clinic's processes and inner workings with precision. This has been vital in helping us to redesign and standardise processes, improve operational efficiency and identify opportunities to share capacity between sites. HealthPulse has been instrumental in significantly improving our patients' wait times.”
“HealthPulse enhances our organisational visibility, providing a deeper understanding of our performance. It has supported us to standardise processes, deliver improvements, and collaborate across the Northern Region radiology clinics with greater precision and effectiveness than ever before. The detail that process mining gives us has highlighted areas of repetition and inefficiency, allowing us to refine and improve.”
“One of the biggest challenges in management is that we are often presented with dashboards without understanding the processes that occur behind the scenes. I like to use the 2D vs 3D analogy to highlight the missing layers of information.
HealthPulse solves this pain point by providing complete transparency over our key value chain activities. We are now able to break down these activities into specific and measurable processes based on patient and referrer touchpoints within our business. This allows us to optimise their experiences and expectations, which in return achieves referrer satisfaction, resulting in enhanced operational and growth opportunities.”
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