Our HealthPulse for Planned Care solution helps organisations like yours to streamline service delivery, reduce variation and provide timely and predictable service.
Healthcare providers are unlocking value with HealthPulse
HealthPulse is our advanced process intelligence platform, designed to expose variation. You gain a comprehensive view of your planned care journey, allowing you to pinpoint bottlenecks and optimise resource allocation, resulting in a smoother, more predictable patient experience. By minimizing unwarranted variation, our solution helps you improve efficiency and boost patient satisfaction. Enable your teams to reach new levels of performance with HealthPulse.
Empower your teams to proactively monitor and improve planned care performance at every level
Optimise workforce capacity to efficiently meet demand and performance targets
Model the impact of changes to roster configuration, staffing levels and new models of care
Monitor and analyse changes in demand and referral patterns
Improve communication and engagement by securely sharing dashboards internally or externally
Boost throughput by gaining valuable insights into scheduling and appointment practices
Track the flow of patients through the patient journey with precision. Identify and analyse the key patient groups
Monitor and compare step by step performance along the planned care patient journey
HealthPulse gives us absolute visibility of performance from individual clinics to a regional view we never previously had. As well as the outputs from each clinic, we can also compare each clinic's processes and inner workings with precision. This has been vital in helping us to redesign and standardise processes, improve operational efficiency and identify opportunities to share capacity between sites. HealthPulse has been instrumental in significantly improving our patients' wait times.”
“HealthPulse enhances our organisational visibility, providing a deeper understanding of our performance. It has supported us to standardise processes, deliver improvements, and collaborate across the Northern Region radiology clinics with greater precision and effectiveness than ever before. The detail that process mining gives us has highlighted areas of repetition and inefficiency, allowing us to refine and improve.”
“One of the biggest challenges in management is that we are often presented with dashboards without understanding the processes that occur behind the scenes. I like to use the 2D vs 3D analogy to highlight the missing layers of information.
HealthPulse solves this pain point by providing complete transparency over our key value chain activities. We are now able to break down these activities into specific and measurable processes based on patient and referrer touchpoints within our business. This allows us to optimise their experiences and expectations, which in return achieves referrer satisfaction, resulting in enhanced operational and growth opportunities.”
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